Mattress
Quick Start Guide
- This thing is HEAVY. Ask a friend or Peloton instructor to help you carry the box into your house or apartment.
- Unbox the mattress and place it on the floor.
- Unroll the plastic wrap. The bed will immediately start to decompress, so make sure you have plenty of room.
- Carefully cut away the plastic cover.
- Ask your friend/Peloton instructor to help you lift the bed onto your bed frame.
- Wait 24 hours for it to decompress fully.
- Recycle the plastic.
- Turn the cardboard box into a cool fort (or recycle it).
FAQs
What are the care instructions?
- For occasional deep cleaning, use your vacuum’s upholstery attachment to vacuum the surface and sides of the mattress.
- Blot any stains with a gentle cleanser, followed by a clean cloth dipped in cold water. Be careful not to get the mattress too wet.
- Allow the mattress to dry, and then apply baking soda to the surface of the mattress to soak up any lingering smells. Give it a few hours to fully absorb, then vacuum up the baking soda using the upholstery attachment.
- Additionally, we recommend a waterproof mattress protector to defend against spills and stains and prolong the life of your mattress.
How long does it take for the mattress to decompress?
About 24 hours. However, most of the decompression will occur in the first hour or so.
Which way does it go?
The side with the Sheets & Giggles logo should be at the foot of the bed. (When you rotate it in 6 to 12 months, make sure the logo is at the head of the bed.)
Do I need to use a boxspring?
The mattress does not require a boxspring, but you’re welcome to use one.
What’s that smell?
Not VOCs. This mattress is VOC-free. If you smell anything at all, it’s most likely the latex. Don’t worry, though, it’s all-natural and not harmful. In the meantime, enjoy that “new bed smell.”
What is your warranty?
We offer a ten-year money-back guarantee for any defects (not including dog nails, etc.) Please contact Customer Care with any issues. Hello@SheetsGiggles.com
What is your return policy?
Try the S&G Eucalyptus Mattress for 100 nights. If you’re not completely satisfied, please contact hi@sheetsgiggles.com, and we'll take care of the refund process for you.
Our hybrid latex + coils mattress is probably unlike anything you've ever slept on before, so we recommend that you sleep on it for at least 30 days before requesting a return.
How often should I rotate my mattress?
Your mattress should be rotated 180 degrees (not flipped) every 6 to 12 months to ensure regular wear.
Can I flip the mattress?
You can’t flip the mattress as it has a top and bottom.
Pillow
Quick Start Guide
Remove the pillow from the vacuum seal and give it about 2 hours to decompress.
FAQs
What are the care Instructions?
- Remove the fill and place it in the included drawstring bag.
- Turn the pillow cover inside out and wash in cold water with gentle detergent.
- Hang dry or dry on cool.
- Put the shredded fill back in the pillow.
How do I adjust my pillow?
- Unzip the inner cover of the pillow to access the shredded fill.
- Remove some for a softer pillow.
- Store the extra fill in the reusable Eucalyptus Lyocell bag provided.
- Zip up the inner cover of the pillow.
- Fluff, knead, and smush your pillow so the fill is evenly spread out.
- Now, test it out by lying down in your preferred sleeping position (side, back, stomach, sprawled, etc.) The goal is to have your spine, head, and neck in a neutral alignment.
Can I get more fill?
Yep. Just ask. Pillowtalk@sheetsgiggles.com
What is the pillow made of?
The pillow fill is made of shredded latex and kapok fibers, the inner cover is recycled polyester, and the outer cover is Eucalyptus Lyocell & recycled poly.
What’s the return policy?
Riskless returns – Order with confidence with our fast, easy, and free portal for returns and exchanges. We’ll even cover return shipping if you don’t obsess over it.
What’s the warranty?
We offer a 2-year manufacturer warranty that covers defects. Please contact Customer Care with any issues. Hi@sheetsgiggles.com
How often should I wash my pillow?
Wash the inner cover once a year. Wash the outer cover once a month or as needed. Don’t wash the fill.
Mattress Protector
FAQs
What are the care instructions?
- Wash once a month or as needed.
- Wash in cold water with like materials.
- Use a mild detergent.
- Tumble dry low or hang dry.
- Avoid hot water or high heat, as it can damage the waterproof layer.
- Do NOT dry clean.
What is the mattress protector made of?
Woven lyocell and a breathable, water-repelling membrane.
Is it waterproof?
Yes.
How often should I wash it?
As needed.
What’s the return policy?
Riskless returns – Order with confidence with our fast, easy, and free portal for returns and exchanges. We’ll even cover return shipping if you don’t obsess over it.
How long is the warranty?
We offer a 3-year manufacturer warranty that covers defects. Contact Customer Care for any issues.
Eucalyptus Sheets & Flannel Sheets
FAQs
What are the care instructions?
Wash separately on cold delicates, and do a delicate dry cycle on low heat (hang dry is ideal but not necessary). Bleaching or ironing is not recommended.
For more info, check out this blog post.
Do you recommend using fabric softener or laundry pods?
No. We don’t recommend using fabric softener or laundry pods as they can cause issues with discoloration. We recommend Nellie's Laundry Soda. It's gentle yet effective on all of our bedding.
Should I use dryer sheets or wool balls?
Any static-removing product, like dryer sheets or dryer balls, is preferable because they don’t get into the fabric the way a liquid fabric softener does.
Do I need to hang dry my sheets?
If you have the time and space, hang drying your sheets will save you money (dryers are a big energy hog). Otherwise, just put them on a gentle dry cycle with low heat.
How do you recommend getting stains out of the sheets?
To help remove the stains, we recommend pre-treating with Dawn Dish Soap or a heavy-duty laundry detergent like Tide, Wisk, or Persil for approximately 15 minutes. Apply the solution directly to the stain and work it in by gently rubbing the fabric together with your fingers. This will allow the chemicals to break apart the oil molecules, making them easier to flush out of the fabric fibers.
If you have a white sheet set, we recommend the use of an oxygen-based bleach like OxiClean. We do not recommend using chlorine-based bleach as the chemicals can harm the fabric fibers.
Can I iron the sheets?
We do not recommend using an iron on our sheet sets; we find that steaming works best to help remove any wrinkling.
Can I wash these in hot water and dry them on high heat?
We recommend cold wash to avoid harming the delicate fibers, but the good news is that lyocell is a little more naturally resistant to dust mites than cotton and other fabrics (it evaporates moisture faster, so it creates a more hostile environment for dust mites).
What’s the return policy?
Riskless returns – Order with confidence with our fast, easy, and free portal for returns and exchanges. We’ll even cover return shipping if you don’t obsess over them.
Comforter
You can launder your comforter in the washing machine (though you only need to wash it once every 2-3 months), as we've thermally bonded the filling to avoid clumping. You can also dry clean it every 4-6 months. Spot cleaning with Shout or soap is also acceptable.
FAQs
How do I get rid of the wrinkles in the comforter?
To help remove wrinkles, we would suggest either using a steamer or, if your dryer is large enough, putting the comforter in the dryer on low heat or de-wrinkle setting to get rid of the wrinkles.
Does the comforter have fire retardant chemicals in it?
Our Eucalyptus Lyocell comforter is chemical-free and has no fire retardant chemicals.
Can I dry clean the comforter?
Yes. We recommend going to a Green Dry Cleaner that uses Professional Wet Cleaning or Supercritical CO2. Read more here.
What’s the return policy?
Riskless returns – Order with confidence with our fast, easy, and free portal for returns and exchanges. We’ll even cover return shipping if you don’t obsess over it.
Waterproof Crib Sheets
What are the care instructions?
- Wash as needed.
- Wash in cold water with like materials.
- Use a mild detergent.
- Tumble dry low or hang dry.
- Avoid hot water or high heat, as it can damage the waterproof layer.
- Do NOT dry clean.
What is the waterproof crib sheet made of?
Woven lyocell and a breathable, water-repelling polyurethane membrane.
Is it waterproof?
Yes. 100%
How often should I wash it?
As needed.
What makes these sheets antibacterial?
Cosmetic-grade Zinc Oxide (ZnO). The cosmetic activity of the essential mineral Zinc regenerates and protects your baby's skin, and its antibacterial properties reduce odor.
How long is the warranty?
We offer a 3-year manufacturer warranty that covers defects. Contact Customer Care for any issues.
What’s the return policy?
Riskless returns – Order with confidence with our fast, easy, and free portal for returns and exchanges. We’ll even cover return shipping if you don’t obsess over them.